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This glossary covers the words you see across the lobby, account page and payment screen — from game mechanics like RTP and volatility to wallet steps like KYC and rollover. Knowing what each term means helps you make faster, clearer decisions on any screen.
Every label in the lobby carries a specific meaning. When you open a slot and see a volatility rating, or when the account page asks for KYC verification before a withdrawal, those words describe a real process — not decoration.
The glossary splits across four visible areas of the platform. Matching a term to its screen makes it easier to find the right definition without reading every entry.
Terms like RTP, volatility, RNG and paylines appear on the game info panel — usually reachable from the small information icon on any slot or table tile in the lobby.
Asian handicap, over/under, decimal odds and cash-out sit on the sportsbook page, most visibly on cricket match panels during IPL and BPL fixtures. Each term controls how a payout is calculated, so reading them before confirming a stake is the practical habit to build.
Deposit, withdrawal, e-wallet, KYC and transaction history live on the account and cashier screens. Your bKash, Upay or Bank Transfer activity appears in the transaction record there, and KYC status directly affects whether a withdrawal request can be processed.
Rollover, wagering requirement, turnover and eligibility period describe what must be met before a promotional credit converts to withdrawable balance. These terms appear in the information detail panel — read them before opting in to know what account activity they require.
The six terms below come up most often when you open a slot, sit at a live table or check a game's information panel.
RTP stands for Return to Player. It is the percentage of all staked money a game is designed to pay back over a very large number of rounds.
House edge is the mathematical advantage the game holds over the player across all rounds. It is the inverse side of RTP carries a 4% house edge. This figure is fixed by the game's design, not set by the operator.
Volatility describes how a slot distributes payouts. High-volatility slots pay out less frequently but in larger amounts. Low-volatility slots pay smaller amounts more often. The information panel on slots from studios like JDB and Bigtime Gaming usually states the volatility level.
A wagering requirement — sometimes called turnover — sets how many times you must stake a credit amount before it becomes withdrawable. For example, if a credit carries a turnover condition, your account records show the progress toward clearing it.
A jackpot is the maximum prize pool a slot feature can award in a single round. Progressive jackpots grow as players stake; fixed jackpots stay constant.
A live dealer game streams a human croupier dealing real cards or spinning a real wheel. You see the action via video and place bets on screen. Microgaming and other studios supply live dealer content you can find listed under the Live Casino section of the lobby.
These six terms appear specifically on the sportsbook, cashier and account verification screens — distinct from game mechanics covered above.
Asian handicap is a betting format used in football and cricket that removes the draw outcome by giving one side a head-start in goals or runs.
Over/under — also called totals — is a market where you predict whether a combined score or stat will be higher or lower than a published line. In cricket, this typically applies to runs in an innings. The sportsbook displays the line next to each match fixture.
Rollover is another word for wagering requirement. It tells you how many times a promotional amount must be staked in eligible games before you can withdraw it. Check the information detail page on your signed-in account for the exact rollover figure attached to any active credit.
An e-wallet is a mobile-based payment account that holds a balance you can send or receive without a bank card. On this platform, bKash and Upay operate as e-wallets. You enter your wallet number on the cashier screen to link a deposit or withdrawal to your account.
KYC stands for Know Your Customer. It refers to the identity verification step the platform requires before processing a withdrawal above a certain threshold. The account page shows which documents are pending and which have been accepted — check that section before submitting a withdrawal request.
A transaction record is the history log on your account cashier page that shows every deposit and withdrawal — the amount, method (bKash, Bank Transfer, Upay) and status. It is the verifiable evidence of your account-to-wallet activity and the first place to check if a transfer is delayed.
Terms rarely appear alone. When you open a slot tile in the lobby — say a high-volatility game from JDB — the information panel may show its RTP alongside a jackpot value.
Open any slot from the lobby and tap the information icon. Where the game provider publishes both figures, you will see RTP as a percentage and volatility as a rating — lo
On a BPL or international cricket fixture, the handicap column shows a run-line rather than a simple match winner.
When a promotional credit is active, the account panel shows a rollover progress bar or counter. The number decreases as you stake in eligible games. Once it reaches zero the credit converts to a withdrawable balance — visible in your transaction record as a completed clearance event.
The withdrawal screen checks KYC status before it lets a Bank Transfer request proceed. If verification is incomplete, the screen directs you to the document upload tab. Completing this step unlocks withdrawal routing to your bank account and updates the status label on your profile page.
If a definition here does not match what you see on screen — or a new term appears after a lobby update — the support routes below connect you to a real answer. Use the route that suits how you are accessing the account right now.
The live chat icon is visible on the signed-in account page. Start a conversation there and describe the term or screen section you need explained. The support team can point you to the exact panel where the term appears in your account.
For a more detailed question — such as how a specific rollover condition applies to your current balance — use the email address published on the contact page. Include your account reference so the team can check your transaction record directly.
The platform's help section, accessible from the account menu, covers common term questions with screen-specific context. Check it first for KYC, deposit routing and information condition queries — many answers are already there with step-by-step account paths.
These questions focus on how the features behind these terms actually work on this platform — distinct from the definitions above.
RTP is a game-level figure set by the provider — it is not personalised to your session. Check the information panel on the specific slot tile. We display it where the provider has published it; if no figure appears, the provider has not released one publicly.
Open the account menu and select the verification or profile section. Your KYC status appears there as a label — pending, under review or verified. A Bank Transfer or bKash withdrawal requires a verified status before the request can be submitted through the cashier screen.
Yes. When a promotional credit with a rollover condition is active on your account, the account or information panel shows a progress indicator. It updates after eligible stakes are settled, so you can track clearance without opening a support chat each time.
The transaction record shows the deposit amount, the payment method (bKash), a reference number, the time it was submitted and the current status. If a deposit is pending or failed, the status column updates there — check this before raising a support query about a delayed credit.
A match-winner market has three outcomes — home, draw, away. Asian handicap removes the draw by giving one side a head-start, leaving two outcome lines.
Volatility is published by the game studio, not set by us. Where JDB, PG Soft, Bigtime Gaming, Habanero or Microgaming include it in the game data, the lobby informa